Technical Support

Extended Support Available plans and policies

Moving to a New PC How to move our products

Compatible Printers and Drivers For FORMagic/400 and FontMagic/400

FORMagic/400 General form merge issues

FORMagic/400 Form/data alignment issues

FORMagic/400 Using landscape forms

FORMagic/400 PDF Send PDF files via email using AS/400 commands and CL programs

FORMagic/400 PDF Using landscape forms

Client Access/400 Used with many of our products

Mocha LPD Emulator Using FORMagic/400 forms through the Internet

FAQs Common questions and answers

Version History Changes by product version

Other Known Issues Miscellaneous items

Problem Determination Troubleshooting in complex situations

Downloads Available files and documents


Please direct all support questions to our published number or to .

We will respond promptly, generally within 24 hours, if you are considering a purchase, if you have purchased a product recently and your initial support period has not expired, or if you have an active Annual Support Plan.

If your question involves a previous purchase for which support coverage has expired, please call to discuss the available support options.